In the Engagement Dashboard you will be able to view the Engagement Level for:

  1. Members
  2. Groups
  3. Announcements 
  4. Events 
  5. Posts

You will notice that when viewing Engagement, each Member, Group, Announcement, Event and Post  is a given a specific Engagement status bases on their Engagement score.

Possible Engagement Statuses:

  1. Engaged
  2. Passive
  3. Disenaged

So what is Engagement?
Engagement is a summary of user activity over time that takes into account the type of activity together with recency and frequency

How is Engagement Calculated?
Engagement is calculated by assigning an engagement to level/value to every activity and maintaining a running total for each member. group, announcement, event and post.

As an Administrator, what should I do with this information?
This is a powerful dashboard that allows you to see a significant amount of information for your organization. We understand that trying to use this information may be overwhelming so we're to help!

Key things to notice:

  1. Which Members & Groups are engaged
  2. Most Engaging Delivery Methods
  3. Most Engaging Content

Use these key ideas to start shaping your usage and ensure that you're targeting the right people with the right information!

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