The GroupFire Support Bot is a support resource just for you and your organization. The support bot is staffed by the GroupFire team to ensure that every member in your organization has an easy and fun way to get their questions answered!

Members have the ability to direct message the support bot (searchable in your member directory) and ask them anything. The support bought will answer any and all app related questions and refer members directly to organization administrators for any content related questions.

As an admin you can choose between two support bots for your organization:

Support Elvis:

Who better to answer support questions than the King of Rock himself? Support Elvis will answer any question and often throw in a few song lyrics in the process.

Zoey

A one of a kind support gal who's personality is even more fun than her hair. She will respond to questions with style and is sure to leave a smile on the face of everyone she talks to!

Ready to add a support bot to your organization?? Please reach out to your sales rep to inquire about pricing options!

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